Privacy notice

This Privacy Notice describes how Giglou LLC ("Giglou," "we," "us," or "our") collects, uses, shares, and protects personal information when you use Giglou and related services (the "Services").

We respect your privacy and aim to be transparent about the data we handle. This notice applies to visitors, registered users, and individuals who submit inquiries through our site.

Depending on how you interact with the Services, we may collect:

• Contact details such as name, email address, phone number, and mailing address
• Account information when you register or sign in, including authentication identifiers from third-party providers
• Property and search preferences, saved listings, saved buildings, and saved searches
• Inquiry content you submit through forms, tour requests, valuation tools, or lead capture flows
• Technical data such as IP address, browser type, device identifiers, pages viewed, and referral URLs
• Location information you provide or that is inferred from your searches (for example, borough or neighborhood filters)
• Communications with our team, including email and call metadata where permitted by law

We collect information directly from you when you fill out forms, create an account, save content, or contact us.

We also collect information automatically through cookies, analytics tools, server logs, and similar technologies when you browse the Services.

We may receive information from service providers that help us operate the site, authenticate users, deliver email, host data, or sync MLS listing content.

We use personal information to:

• Operate, maintain, and improve the Services
• Display listings, maps, valuations, and personalized search experiences
• Respond to inquiries and connect you with licensed real estate professionals
• Send service-related messages, saved-search alerts, and account notifications
• Analyze usage, diagnose technical issues, and protect against fraud or abuse
• Comply with legal obligations and enforce our Terms & Conditions
• Send marketing communications where permitted and subject to your choices

We do not sell your personal information. We may share information in the following circumstances:

• With Giglou agents and affiliated licensed professionals to respond to your requests
• With vendors that help us host infrastructure, send email, analyze performance, or provide maps and listing data
• With CRM, lead routing, or transaction partners when you submit an inquiry or request follow-up
• When required by law, regulation, legal process, or to protect rights, safety, and security
• In connection with a merger, acquisition, financing, or sale of business assets, subject to appropriate safeguards

We use cookies and similar technologies to remember preferences, keep you signed in, measure traffic, and understand how the Services are used.

You can control cookies through your browser settings. Disabling certain cookies may limit functionality such as saved searches or authenticated features.

We retain personal information for as long as needed to provide the Services, fulfill the purposes described in this notice, comply with legal obligations, resolve disputes, and enforce agreements.

Lead and inquiry records may be retained for a longer period where required for brokerage operations, compliance, or business recordkeeping.

We use administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of certain personal information, or to opt out of some processing activities.

You may update account details from your account settings where available, unsubscribe from marketing emails using the link in those messages, and contact us to exercise privacy rights.

Residents of certain U.S. states may have additional rights under applicable privacy laws. We will honor valid requests in accordance with those laws.

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can take appropriate action.

The Services may link to third-party websites, maps, social platforms, or tools. Those services have their own privacy practices, and this notice does not apply to them.

We may update this Privacy Notice from time to time. When we do, we will revise the 'Last updated' date above. Material changes may be communicated through the Services or by other reasonable means.

Privacy questions or requests may be sent to connect@giglou.com or to the mailing address listed in the sidebar.